Amanda Hyde-Pierce which also trades under the name AHP Thrive Group, understands that your privacy is important to you and that you care about how your Personal Data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.amandahydepierce.com/ ("Our Site") and will only collect and use Personal Data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.Please read this Privacy & Cookies Policy carefully and ensure that you understand it. It explains how We handle your Personal Data.

1. Definition and Interpretation

In this Policy, the following terms shall have the following meanings:

2. Information About Us

Our Site, https://www.amandahydepierce.com/, is owned and/or operated by Us.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which this Policy and Our use of Personal Data have been designed to uphold:a. The right to be informed about Our collection and use of Personal Data; b. The right of access to the Personal Data We hold about you; c. The right to rectification if any Personal Data We hold about you is inaccurate or incomplete; d. The right to be forgotten – i.e., the right to ask Us to delete any Personal Data We hold about you; e. The right to restrict (i.e., prevent) the processing of your Personal Data; f. The right to data portability (obtaining a copy of your Personal Data to re-use with another service or organisation); g. The right to object to Us using your Personal Data for particular purposes; h. Rights with respect to automated decision making and profiling.i. If you have any cause for complaint about Our use of your Personal Data, please contact Us using the details provided in section 18, and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-Personal Data:a. Name; b. Email; c. Address; d. Phone number; and e. Payment details (e.g., card details) entered for purchases, which are processed securely via Stripe. We do not store or have access to full payment details; all transactions are handled by our third-party payment processor, Stripe.

6. How Do We Use Your Data?

All Personal Data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the UK GDPR and the Data Protection Act 2018 at all times.Our use of your Personal Data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your Personal Data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:a. Personalising and tailoring your experience on Our Site; b. Supplying Our products and services to you; c. Personalising and tailoring Our products and services for you; d. Replying to emails from you; e. Market research; f. Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience; and g. Where you have separately consented for marketing purposes.

7. How Long Do We Keep Your Data?

We do not keep your Personal Data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods:a. We retain your contact details for as long as we contract with you and for 24 months thereafter, with the exception of financial information as detailed below. b. If you have enquired about our services but have not become a customer, we retain your contact details for 24 months, after which they are deleted. c. If you sign up for Our mailing list, We will retain your personal data for as long as you consent to receive emails. You can unsubscribe at any time, and We will delete your details. d. We retain your financial information for as long as we contract with you and for the legally required period thereafter.

8. How and Where Do We Store Your Data?

We store some of your Personal Data in the UK and within the European Economic Area (EEA). In some cases, data may be stored in third countries, with appropriate safeguards to ensure compliance with the UK GDPR and Data Protection Act 2018.We use the following third-party software, and some of your data may be stored on their servers:a. Elite360 email and CRM; b. QuickBooks; c. Stripe (handles all payment processing; we do not store card details); d. Namecheap through Mailgun; e. GSuite - Google Cloud Storage.Where We transfer any Personal Data outside the UK or EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK, including using Standard Contractual Clauses (SCCs) where required.

9. Do We Share Your Data?

We may sometimes contract with third parties to supply products and services to you on Our behalf, including payment processing, search engine facilities, advertising, and marketing. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights.

10. What Happens If Our Business Changes Hands?

If We sell or transfer control of all or part of Our business, any Personal Data that you have provided will be transferred along with that part. The new owner or controlling party will be permitted to use that data only for the same purposes for which it was originally collected by Us.

11. Your Right to Withhold Information

You may access Our Site without providing any data at all. You may also restrict Our use of Cookies; see section 13 for details.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your Personal Data held by Us. Under the UK GDPR and Data Protection Act 2018, no fee is payable, and We will provide any and all information in response to your reasonable request free of charge.

13. Our Use of Cookies

Our Site may place and access certain first-party Cookies on your computer or device to improve your experience. You can choose to enable or disable Cookies in your internet browser settings.

14. Third-Party Cookies

Some third-party services We use, such as Google Analytics, may also place cookies on your device. You can opt-out by adjusting your browser settings.

15. Your Choices Regarding Cookies

You can enable or disable cookies through your browser settings. Please be aware that disabling cookies may affect the functionality of Our Site.

16. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected] or by post at Amanda Hyde-Pierce, 61 Bridge Street, Kington, HR5 3DJ.

17. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site. This policy was last updated on 5th March 2025.